Welcome to FlightSunglasses Store, where premium eyewear meets global adventure. Our curated collection of high-performance sunglasses is designed for discerning enthusiasts who demand both style and functionality. Below you’ll find answers to our most common questions about products, shipping, returns, and more.

About Our Products

What brands do you carry?
We specialize in premium eyewear brands including Maui Jim, Serengeti, Randolph, Oakley, Etnia Barcelona, and Costa. Our collections feature both classic aviator styles and contemporary designs for pilots, drivers, and outdoor enthusiasts.
Do you offer prescription lenses?
Yes! We provide prescription lens options for many of our frames. Look for “Prescription” or “Customer Provided Frame (Lenses Only)” in our menu. Each prescription order undergoes careful inspection at our Georgia headquarters.
What’s the difference between polarized and non-polarized lenses?
Polarized lenses reduce glare from reflective surfaces like water or roads, making them ideal for driving, flying, and water sports. Non-polarized options maintain color accuracy and are preferred by some aviators. Many of our Serengeti and Maui Jim models offer both options.

Shipping & Delivery

Where do you ship from and how long does delivery take?
All orders ship from our headquarters at 130 Carolina Cherry Circle, Pooler, GA within 1-2 business days after processing. Delivery times vary:

• Express Global Delivery: 10-15 days via DHL/FedEx ($12.95 flat rate)
• Complimentary Shipping: 15-25 days via EMS (orders over $50)
Do you ship to all countries?
We ship globally except to certain Asian destinations and remote locations. If your address falls in a restricted area, our customer service team will notify you immediately after ordering.
Can I track my order?
Absolutely! All express shipments include full tracking from our Georgia headquarters to your location. You’ll receive tracking information via email once your order ships.

Returns & Exchanges

What’s your return policy?
We offer a 15-day return window from the delivery date. Sunglasses must be unworn and in original packaging with all accessories. International returns follow the same simple process – contact us at [email protected] to initiate a return.
What if my eyewear arrives damaged or doesn’t meet quality standards?
We stand by our “See better. Look better. Fly higher” promise. If your eyewear doesn’t meet our exacting standards, we’ll make it right – just contact our customer service team within 15 days of delivery.

Payments & Security

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure global transactions. All payments are processed through encrypted channels for your protection.
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions and never store your full payment details on our servers.

Customer Service

How can I contact customer service?
Our team is available via email at [email protected]. We typically respond within 24 hours to all inquiries about orders, products, or general questions.
Do you offer warranty on your sunglasses?
All our premium brands come with their original manufacturer warranties. Specific terms vary by brand – please refer to the documentation included with your purchase or contact us for details about a particular model.

Still have questions? Our team of eyewear enthusiasts is ready to help you find the perfect sunglasses for your next adventure. Email us at [email protected] or explore our curated collections today.

“See better. Look better. Fly higher.” – The FlightSunglasses Promise